10th March 2023
We’re driven by a commitment to providing solutions that keep businesses connected to their customers, suppliers, and colleagues. We are proud that we’ve supported our customers through times of rapid change, particularly in recent years, whether it’s been helping them to adopt new technology or to adapt to new ways of working.
Providing our customers with dedicated support and service requires continual investment in our people and systems. To uphold our excellent UK-based service means we may have to review our prices when our base costs are amended by suppliers or impacted by inflation.
Many of our suppliers and partners have increased their prices from 1st April 2023. We appreciate that price changes are never welcome, particularly at such a challenging time and we do our best to protect our customers by absorbing these increases where we can. However, some of the incurred costs must be passed on to ensure we can maintain our solutions and preserve our excellent service.
We want to ensure businesses stay future-proofed by providing a broad choice of products underpinned by the best possible providers and support.
What are the price changes for May 2023?
The pricing for all products, unless defined separately below, will increase by the current rate of the Retail Price Index (RPI), which has been announced by the Office for National Statistics (ONS) on 15 February 2023 as 13.4%.
PRODUCT – INCREASE
SOGEA – 6%
Support – 11%
Hosted Voice Subscriptions/associated apps – 9%
Ethernet lines – 5.25%
Analogue lines – 20%
FTTC – 15%
O2 Mobile SIMS – 13.6%
Vodafone SIMS – 14.49%
Your new pricing will be reflected in your bills from 1 May 2023.
We want to thank you for choosing Interact and for your continued business.