Teams Integration

Microsoft Teams – Direct Routing
Enables full voice capability natively into Microsoft Teams, as an alternative to Microsoft calling plans and without the need for on-premise hardware.

Team image
Blue men paper chain

Microsoft Teams – Direct Routing utilises Microsoft certified Session Border Controllers (SBCs) to deliver better value, greater flexibility, increased functionality and support for migration, all as a cloud-based service.

It provides connectivity to your Microsoft Team’s tenant, enabling full PSTN breakout on the public telephone network. Connection from Microsoft Teams to our network is via an IP connection (for example, Gamma Broadband or Ethernet) and is delivered as an end-to-end service with high availability.

Microsoft Teams - Direct Routing

Why would you want it?

Cost saving
Significant cost saving per user when compared to Microsoft’s calling plans (allows you to maximise existing 365 license cost).


Complete Cloud solution
Cloud-based solution with no expensive initial outlay as there is no need for traditional hardware.


Never miss a call
Tailored business continuity with network and number level resilience to keep your business working.


Agile working
Allows for flexible and remote working and enables a collaborative approach.


Number porting
Keep the same geographical number wherever you are.


Access to advanced call statistics
Online access to comprehensive call statistics enables informed business decisions. Providing advanced management information relating to call handling efficiencies, productivity, call patterns and caller behaviour. Data includes time to answer, call waiting time, call outcome and caller details statistics.

01, 02, 03 and 08 Number Termination

01, 02, 03 and 08 termination with no number translation.

Access to Education Community

Using “Janet Connected” accreditation connections means that we can provide IP voice services to the education community in a direct manner.