Known for its resiliency and strong set of features, Avaya offers a cost effective, on premise solution using the Avaya server or licence architecture. At Interact, we can help build, implement and maintain the complete Avaya solution from 1 to 2000 extensions.

Interact Technology is an Avaya Business Partner supporting small, medium and large enterprise customers across the globe. We design, implement and maintain converged voice and data communications, based on the Avaya IP office and Aura Communication platforms.

Why should I install an AVAYA Solution?

Avaya IP Office

Interact can now change the way that your mobile, distributed workforce collaborates with the all new Avaya IP Office! You can now deliver an engaging experience for voice, video and mobility on virtually any device. This new software is pure simplicity, it is simple enough to run on an appliance, but powerful enough to support up to 2000 end users with virtualised software. Easy to use. Easy to manage. Exceptional value.

Avaya Aura

Avaya Aura is the core communications platform supporting unified communications and contact centre solutions for mid-size to large enterprises. It extends Communication Manager and enables SIP-based session management with innovative capabilities. Leveraging a revolutionary SIP architecture and virtualisation technology, Avaya Aura simplifies complex networks and reduces infrastructure costs.

Employees at any location can be connected regardless of the infrastructure the endpoints reside on. Avaya Aura enables faster and easier deployment of communications capabilities such as voice, video, messaging, and presence. As a result, productivity and business agility can be increased. Branch, Standard, and Enterprise Editions offer simple per-user licensing. Additional software and hardware are offered to support various levels of scalability and redundancy.

Are you ready for MiFIDII, read our guide to see how it affects you

MiFIDII and you


This model features an advanced H.264 High Profile video engine, detachable full HD 1080p camera, HDMI inputs and outputs, and a wideband audio subsystem. Extensive connectivity offers convenience for both the user and the administrator.

Tested by Tolly, the Avaya B159 delivers many smart features. Record your conversations on SD memory cards. Use the line mode to switch between and combine three connectivity technologies—analog, cell, and USB.

1600 Series IP Deskphones

  • Good value family of desk phones
  • Designed for communication needs
  • Low cost package
  • Quality and reliability

1603 SW IP Deskphone

Designed for users with basic communication needs, this model includes all of the 1603's features, but has an extra 10/100 Ethernet port for a co-located laptop or PC.

1608 IP Deskphone

Also for users with basic communication needs, the 1608 supports eight line appearances/feature keys with dual LEDs. It includes several fixed feature keys for common tasks, including conference, transfer, drop, hold and mute. In addition, it features a two-way speakerphone, a headset jack and an extra 10/100 Ethernet port for a co-located laptop or PC.

1616 IP Deskphone

With support for 16 line appearances, bridged appearances, or feature keys, the 1616 model is designed for users who monitor their own extensions in addition to other lines. It features a backlit display on a separately adjustable hinge, and like the 1608, it provides a headset jack and an extra 10/100 Ethernet port.

9600 Series IP Deskphones

  • Touch sceens access to web apps
  • Menus
  • Calendars
  • High quality voice calls
  • Instant managing
  • Conference calling

9601 SIP Deskphone

This deskphone delivers advanced, integrated connectivity in a cost-effective, simple SIP solution. The 9601 is a SIP-only device and is designed for the everyday user as well as for use in common office and building areas.

608G IP Deskphone

The 9608G Deskphone is a cost-effective fully functional phone with support for integrated gigabit. Designed for small to large enterprises, this deskphone includes access to eight lines and graphical labels that can be administered centrally. A contact center software adaptation provides simplified access to greetings, in-queue call monitoring, agent status updates, and more.

9611G IP Deskphone

This model includes integrated gigabit and a USB interface. It has a 3.5 inch graphical color display with a white backlight and graphical labels that can be administered centrally. A contact center software adaptation provides simplified access to greetings, in-queue call monitoring, agent status updates and more.

London Head Office


60 Cannon Street, London EC4N 6NP UK
Phone: 0207 7807010

Shenfield Office Address


1st Floor Hunter House, 150 Hutton Road, Shenfield, Essex CM15 8NL
Phone: 01277 283320

Regional Office Numbers

London 0207 7807010
Manchester 0161 2417706
Birmingham 0121 2702479
Bristol 0117 3700575
Edinburgh 0131 2024926
Shenfield 01277 283320
Local 0345 8733110

Please note: All our calls are recorded