Updating our website has given us a good opportunity to take stock of what we do, how we do it and, most importantly, what it’s actually like to work with us.
Because while technology changes constantly, the way we look after our customers hasn’t.
At Interact, we help businesses find the right technology for the way they actually work. From communications and business mobiles to meeting rooms, audio visual equipment and connectivity, our job is to make workplace technology simpler.
And it all starts with a conversation.
Step one: Tell us what you need
Every project starts with an enquiry.
You might know exactly what you’re looking for. Or you might simply have a problem that needs solving.
Perhaps your meeting rooms aren’t working as well as they should. Your mobile contracts are coming up for renewal. You’re moving office. Your internet connection isn’t keeping up. Or you want to introduce new technology but aren’t quite sure where to start.
You don’t need to arrive with the answer. That’s where we come in.
Your enquiry will be passed to the right people within our Communications or Audio Visual team, who will take the time to understand your business, your people and what you need the technology to achieve.
Step two: We build the solution around you
We don’t believe every business needs the same package.
Once we understand what you’re trying to achieve, we’ll recommend a solution that fits your requirements, rather than simply selling you a box or an off-the-shelf package.
And sometimes that means getting out from behind the desk.
If your project would benefit from a site visit, we’re happy to come to you. We can take measurements, look at the space, understand how your teams use it and make practical suggestions before recommending the right equipment or setup.
It means fewer surprises later and a solution designed for the real environment it will be used in.
Step three: We make it happen
Once you decide to go ahead, we stay involved.
If installation is required, we’ll manage it. We’ll coordinate the different elements of the project, make sure everything is set up correctly and help minimise disruption to your working day.
And we don’t simply install new technology and disappear.
We can train your staff so they understand how to use their new products and systems confidently. Because even the best technology in the world isn’t much use if nobody knows how to get the best from it.
Step four: We’re still here
For us, the relationship doesn’t end when the installation is complete.
You have an ongoing support team at Interact.
If you have a question, something isn’t behaving as expected or you simply need some advice, you can call us on our local UK landline during any working day and speak to a real person.
No disappearing act once the invoice has been paid.
Just a friendly team who already understands your business and is there when you need us.
Technology, with people behind it
We’ve been helping businesses with their workplace technology for more than 18 years, and a lot has changed in that time.
The products are smarter. The possibilities are bigger. And the number of options available to businesses can sometimes feel overwhelming.
Our role is to cut through that.
Enquiry → Advice → Bespoke solution → Site visit if needed → Installation → Training → Ongoing support
It’s a straightforward process, with people alongside you at every stage.
That’s Interact. And as our new website takes shape, we’re looking forward to showing you much more of what we can do.