Compliant Recording

What We Offer:

1. Record Across Leading Platforms
   Seamlessly record calls on platforms like Microsoft Teams, Cisco, Webex, Zoom, Avaya, and more. Whether it’s voice, video, or contact centre conversations, we’ve got you covered, all in compliance with regulatory mandates.
2. Customizable Dashboards Get insights tailored to your needs. Use Standard Analytics for voice and video data or Advanced Analytics for deeper insights, including email, social media, and chat. Track KPIs like sales performance, customer churn, and compliance metrics all immediately.
3. AI-Driven Deep Analysis Call Cabinet uses generative AI to analyse conversations quickly and accurately. Summarize calls, identify trends, detect risks, or uncover opportunities with preset questions or custom queries.
4. Seamless Data Migration Move legacy or proprietary call recording data to the Call Cabinet cloud securely. Access and analyse your entire library of stored conversations for fresh insights
5. Mobile Call Recording
   Capture business calls directly from your mobile carrier’s network not your device. This ensures call quality and compliance while securely storing the recordings in the cloud.
6. Meet Every Compliance Standard

Call Cabinet helps your business comply with key regulations like:

• HIPAA(Health Data Protection)
• GDPR(EU Data Privacy)
• PCI-DSS(Payment Security)
• MiFID II(EU Financial Market Standards)
• Dodd-Frank(US Financial Compliance)
• FCA Consumer Duty(UK Financial Services)
• POPI(South African Privacy Law)
• CCPA(California Consumer Privacy)

Our solutions also adapt to your region’s specific regulations, ensuring you’re always protected.