Secure. Compliant. Designed for regulated firms.
Financial services firms face increasing pressure to capture, retain and retrieve business communications across every channel.
Whether your advisers use Microsoft Teams, mobile phones, WhatsApp or traditional telephony, your communications need to meet regulatory requirements without disrupting the way your teams work.
Interact helps wealth managers, IFAs, brokers, asset managers, hedge funds and investment firms implement compliant communications technology that supports both regulation and productivity.
✔ FCA & MiFID II focused
✔ Communications specialists
✔ UK-based support
Technology alone doesn’t create compliance.
You need the right combination of communication platforms, call recording, secure messaging, meeting room technology and ongoing support to ensure every conversation is protected.
For over 20 years Interact has helped businesses modernise the way they communicate.
Today we support financial organisations with solutions designed around FCA expectations, hybrid working and evolving communication channels.
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Instead of managing multiple suppliers, Interact provides one partner for every communication channel your business relies on.
Interact has partnered with Smarsh to provide communications compliance technology designed for regulated financial firms.
Smarsh brings business communications into one central, searchable archive, helping compliance teams capture records, find conversations quickly and supervise communications across the channels their employees use.
Capture and organise communications across email, mobile, Microsoft Teams, WhatsApp, voice, collaboration tools and more, creating a central source of truth rather than managing records across separate systems.
Smarsh technology provides coverage across 100+ communication channels, giving firms the flexibility to expand their compliance coverage as the way they communicate evolves.
Once communications are captured, authorised teams can search, review and investigate conversations from one place.
Smarsh can help firms:
Start with the communications you need to capture today and expand as your business grows.
Whether your teams communicate through Microsoft Teams, mobile, email, WhatsApp or multiple channels, Interact can help bring those communications together with Smarsh, giving your compliance team greater visibility without changing how your people communicate.
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Secure adviser communications.
Communication recording and retention.
Low-latency communications with compliance.
Call recording across multiple channels.
Simple compliant communication solutions.
Secure collaboration across distributed teams.
Yes. Microsoft Teams can support FCA and MiFID II compliance when deployed alongside one of our compliant communications recording solutions. We help businesses capture, retain and retrieve Teams calls and meetings in line with regulatory requirements, ensuring communications are securely archived and easily accessible when needed.
Yes. We provide compliant archiving solutions that capture and retain WhatsApp Business communications. Depending on your requirements, we can archive all business communications or only conversations designated for work purposes, helping organisations maintain compliance while supporting modern ways of working.
Retention requirements vary depending on your regulatory obligations, but many financial services regulations, including MiFID II, require communications to be retained for a minimum of seven years. We’ll help you configure appropriate retention policies to meet your compliance requirements.
Yes. We design compliant communications solutions that support MiFID II alongside the requirements of other international regulatory bodies. We can also ensure communication data is stored in approved geographic locations, helping organisations meet local data residency and compliance requirements across multiple jurisdictions.
Interact has strategically partnered with the award-winning IT specialist RFA since 2018 to deliver communication solutions tailored to the financial industry.
Serving hedge funds, private equity firms, banks, and investment companies, Interact empowers this sector to optimize their communication and compliance needs.
Review:
We recently partnered with Interact Technology to overhaul our communication systems, and the results have been exceptional. As a financial services firm, we needed secure, reliable, and industry-specific solutions. Interact delivered exactly that.
They implemented secure call recording features to ensure compliance and quality, while also transforming our meeting rooms with cutting-edge AV technology that has streamlined both internal and client meetings. The seamless integration of these systems has greatly improved our operational efficiency.
Their team truly understood the complexities of the financial sector, and their ongoing support has been outstanding. I highly recommend Interact for any business in the financial industry looking for tailored, innovative telecom solutions.
Review from Phoebe, IT Manager, Financial Company London
Want to know how we can provide solutions for your workplace? Interact here
