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Voip Products

8x8 Unified Communication Solution

Trusted by over 2 million business users.

What is 8×8?
Want to optimise customer experience across all channels, while boosting colleague engagement and enabling a work-anywhere workforce? With 8×8 you get voice, video, chat and contact centre capabilities supported within the same core cloud platform meaning you reduce the risk and costs associated with multiple vendors.

People are connected anywhere in the world thanks to 8×8 communications. 8×8 integrates voice, video, chat into one global, secure, reliable cloud communications platform.

Key Features:

  • Analytics and reporting
  • Multi channel capabilities
  • Artificial intelligence
  • Guaranteed reliability
  • Highly secure
  • One central platform

 

Find out more about 8×8 today – Interact with us

CallSwitch One

Communicate like a pro.

What is CallSwitch?

CallSwitch are helping businesses to provide professional customer service by offering a system that showcases advanced call management, call queues, time-based routing and IVR menus. Simple and easy to use this provider is a one stop shop for professional telephony services. Want to make a good impression to your clients? You can record personal on hold music, greetings and messages for those waiting, or choose from their extensive library of options to suit your individual identity.

Key Features:

  • Route callers using the simple drag and drop interface
  • Personalise your system with audio to sustain your brands identity
  • Make or receive calls from anywhere
  • Keep track of your performance – track team metrics to ensure your business stays on track

 

Find out more about CallSwitch One today – Interact with us

Horizon

Trusted by over 60,000 SME’s

What is Horizon?

If you’re business has a large remote workforce Horizon is an effective solution for you. Their system can serve hundreds of employees within small and medium sized businesses that is cost effective. If your workforce are constantly on the move, with one simple click of a button they can send their call to their mobile, desk or even a colleague so no calls are missed, perfect for flexibility for your employees.

Key features:

  • Seamless customer contact – pick up calls or divert them as necessary
  • Effective for remote workers
  • Ideal for Mobile and Laptop Apps meaning you can access your numbers wherever you have the internet
  • Call recording from any location
  • Centrally provided service ideal for multi sites

 

Find out more about Horizon today – Interact with us

Microsoft Teams Voice Services

The best way to meet

Utilizing Interact’s UK and international partners, we offer secure voice cloud calling and audio conferencing with Microsoft Teams. Let Interact manage, implement, and support all your voice requirements, maximizing your Microsoft licensing.

Interact’s Microsoft Offerings

Operator Connect

What is Operator Connect? Through our extensive partner network, we deliver a global solution tailored to your needs, ensuring compliance with local regulations, seamless number porting, and integration with essential workflows. Take advantage of our cost-effective dial plans and enhance functionality with our new Extender Product for a perfect blend of work and flexibility.

Key Features:

  • Make calls to mobiles and landlines directly from Microsoft Teams.
  • Access Operator Connect for external calls with dedicated phone numbers and familiar settings.
  • Utilize our self-service portal for helpdesk tickets, inventory management, and user additions.
  • Seamlessly port numbers from your existing supplier to maintain uninterrupted business operations.
  • Purchase and assign numbers to your entire team through a familiar interface.
  • Benefit from a global voice network ensuring high-quality, low-latency conversations.

Find out more about Microsoft Teams Voice Services today – Interact with us

Zoom

Reimagine teamwork

What is Zoom?

Zoom came to the forefront for a lot of people during the pandemic, many businesses and families were using it across the world in order to stay connected. Now Zoom are offering telephony services along with a whole host of other solutions. Zoom has unparalleled capabilities allowing you to forge strong connections with your clients.

Key Features:

  • Built with security from the onset
  • Centralised admin portal which simplifies management
  • Calling enabled across all devices, desktop, mobile and laptop supporting hybrid and frontline workers
  • Connectivity in 49 countries including enhanced emergency calling
  • Zoom Revenue Accelerator allows you to keep track of metrics

 

Find out more about Zoom Services today – Interact with us

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Interact Technology has over 20 years of experience in providing business to business communications. Providing the correct solutions for our customers; from telephony to audio visual room control, we design bespoke solutions that deliver the best communication for your business.

Address

Shenfield Office
1st Floor Hunter House, 150 Hutton Road, Shenfield, Essex CM15 8NL

London Head Office
18 King William Street, London EC4N 7BP

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