Keeping up with changing data privacy and compliance regulations can be a challenge, but Call Cabinet makes it easy. Our cloud-native call recording software ensures your business stays ahead of evolving rules for data privacy, security, and retention; automatically updating to meet new requirements.
What We Offer:
Call Cabinet helps your business comply with key regulations like:
Our solutions also adapt to your region’s specific regulations, ensuring you’re always protected.
With easy integration, advanced analytics, and automated updates, CallCabinet transforms your call recordings into secure, compliant, and insightful data so you can focus on growing your business.
Contact us to learn how CallCabinet can simplify compliance for your business.
Record, store and retrieve business conversations across landlines, mobiles, Microsoft Teams, contact centres and other communication platforms, all in one secure solution.
Whether you need call recording for regulatory compliance, dispute resolution, staff training or quality assurance, Interact can build a solution around the way your business communicates.
Professional AV solutions help businesses communicate, collaborate and manage meeting spaces more effectively.
For businesses operating in regulated industries, recording certain conversations may be a regulatory requirement.
We help organisations build call recording solutions designed around their specific compliance requirements, including businesses working within financial services and other regulated sectors.
A recording provides an accurate record of what was discussed.
Instead of relying on notes or someone’s memory, authorised users can retrieve the original conversation when investigating a complaint, resolving a dispute or confirming an agreement.
Call recordings can be a valuable training tool.
Review real conversations, identify areas where teams need additional support and understand how customers are actually experiencing your business.
Modern call recording isn’t just about storing thousands of audio files.
AI-powered analytics can help authorised users search, summarise and analyse recorded conversations, making it much easier to locate the information that matters.
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Recording business conversations shouldn’t mean adding another complicated system to your workplace.
Interact provides business call recording solutions that can capture conversations across multiple devices, platforms and locations, helping you create one secure and searchable record of your communications.
We can help you record:
Recordings can be securely stored and easily retrieved when your business needs them.
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Capture conversations across Microsoft Teams, Cisco, Webex, Zoom, Avaya, contact centres and other communications environments.
Keep recordings securely stored and accessible to authorised users, with storage and retention options designed around your organisation.
Use AI to summarise conversations, identify trends, locate information and analyse large volumes of recorded communications.
Find the conversation you need without manually searching through thousands of recordings.
Capture business mobile conversations and securely bring them into your organisation’s recording environment.
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Already have years of recordings stored somewhere else?
We can help migrate legacy recording data into a modern cloud environment so historical conversations remain accessible.
Supporting businesses across education, healthcare, financial and recruitment.
There isn’t one retention period that applies to every business.
Retention should reflect your purpose for recording, applicable data protection requirements and any industry-specific regulatory obligations.
For example, some FCA-regulated investment communications are subject to five-year record-keeping requirements, with records required for up to seven years where requested by the FCA.
